Are call minutes included in the monthly price?+
The listed prices are monthly platform fees. Telephony and call usage are scoped against your expected monthly volume and quoted before activation.
Is implementation included?+
We confirm implementation requirements after mapping a representative call flow. Any one-time implementation work is shown clearly before configuration begins.
Can we begin with one clinic or call type?+
Yes. Norwyn is designed to begin with one number or high-value call journey, then expand as your team validates the operating model.
Do all plans use the same security foundation?+
Every tier uses Norwyn's core access, data-minimization, and handoff principles. Exact hosting, retention, and contractual commitments are confirmed before production use.
Which plan is appropriate for a hospital?+
Network is the starting tier for multi-location and department-level requirements. Complex integrations or governance needs may require a tailored proposal.